Privacy Policy

Effective Date: 15.10.2025
Brand / Owner: AstroRemedis
Website: www.astroremedis.com
Email: support@astroremedis.com
WhatsApp / Customer Care: +91-9010356000
Registered Office: Shop No.1, Raddison Enclave Market, Opp. DAV College, Jalandhar, Punjab – 144008

1. Introduction

At AstroRemedis, your privacy is our priority.
We are committed to protecting your personal information and maintaining transparency about how we collect, use, and store your data.
By using our website or purchasing our services and products, you consent to the terms of this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information necessary to provide our services, including:

  • Personal Details: Name, date of birth, time of birth, place of birth, gender, and contact details.

  • Contact Information: Email, phone number, address, WhatsApp number, and communication preferences.

  • Payment Details: Processed securely via third-party gateways (we do not store card or banking details).

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies or analytics tools.

3. How We Use Your Information

Your information is used strictly for:

  • Preparing accurate astrology reports and remedies.

  • Processing and delivering your orders.

  • Personalizing your user experience.

  • Communicating order updates, offers, and customer support.

  • Improving our website, services, and user experience.

  • Legal compliance and internal record keeping.

4. Data Security

We use advanced encryption and secure servers to protect your information from unauthorized access, alteration, disclosure, or destruction.
All payments are handled through trusted and PCI-DSS compliant gateways, ensuring your financial data remains safe.

5. Sharing of Information

AstroRemedis does not sell, trade, or rent your personal data to any third party.
Information may only be shared with:

  • Trusted third-party partners (payment gateways, courier companies, etc.) necessary to complete your transaction.

  • Legal authorities, if required by law or to protect AstroRemedis’ rights, safety, or property.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience.

  • Analyze user behavior for service improvement.
    You can choose to disable cookies in your browser settings, but some features may not function properly.

7. Data Retention

We retain your personal data for as long as required to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal and regulatory obligations.

  • Resolve disputes and enforce our agreements.

8. Your Rights

You have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your data (except where retention is legally required).

  • Withdraw consent for non-essential data processing.
    To exercise these rights, email us at support@astroremedis.com.

9. Third-Party Links

Our website may include links to third-party websites such as courier tracking or payment gateways.
AstroRemedis is not responsible for the privacy policies or content of these external sites.
We recommend reviewing their policies before sharing personal data.

10. Children’s Privacy

Our services are intended for users aged 18 years and above.
We do not knowingly collect or process personal data from minors.

11. Changes to This Policy

AstroRemedis reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with the revised effective date.
Your continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related queries, complaints, or requests, please contact us at:

📍 AstroRemedis
Shop No.1, Raddison Enclave Market, Opp. DAV College,
Jalandhar – 144008, Punjab, India
📧 Email: support@astroremedis.com
📱 WhatsApp / Customer Care: +91-9010356000